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Terms and Conditions

About Us
Just Office Furniture as part of the Margolis Group is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Just Office Furniture
341 Euston Road London
NW1 3AD
United Kingdom
Phone: 0845 539 0067
Email: customer-services [at] just-office-furniture [dot] co [dot] uk
VAT Registration Number 523 423 281

This site is owned and operated by Margolis Office Interiors Limited. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at
sales@just-office-furniture.co.uk
Written correspondence should be sent to our London contact centre at
Just Office Furniture,
341 Euston Road,
London, NW1 3AD

Making A Purchase
Making a purchase could not be easier. Just browse our online shop, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to complete the order.

Availability
All items are subject to availability. In the eventuality of an item becoming out of stock, we will advise you of the new delivery time and you will be offered the option of an alternative or a refund.

Correcting your order
You are able to correct errors on your order up to the point at which you click on "submit" or "make payment" on the final page of our ordering process

Acknowledgment and Acceptance of your Order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon despatch of the product(s) ordered.

Cancellation Right
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. Where goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.

Delivery Schedule
Delivery Speed for orders placed before 11am, is estimated at:
3 to 7 working days for most office chairs,
7 to 10 days for all other furniture including the Designer Classics
4 weeks for the computer armoires as they are made to order.
This only applies to UK Mainland, for Ireland, the Highlands and UK islands please call for a quote. We cannot currently ship outside the UK. If a different delivery lead-time is specified on the actual product page, this information will replace the above lead-time.

Delivery Times: Deliveries are made Monday to Friday, typically between 9am and 5pm. Unfortunately we cannot allocate an exact time of delivery.Contacting you to confirm the delivery date In some cases you will receive a phone call a minimum of 24 hours prior to the delivery date, to confirm which day your order will be delivered. You will not receive a phone call for office chairs, as the delivery time is very short (3 to 7 working days). Please note that we are unable to allocate an exact date or time of delivery.

Drop off point: Unless otherwise indicated, deliveries will be made to a reception or main entrance point of the building.If you would like more information regarding delivery time, please call our customer service department.

Delivery Surcharge: From time to time we work in conjunctionwith magazines and the national press to enhance and promote certain products.  In these circumstances additional costs may be incurred which are outside of our usual operating guidelines.

Back Orders
In the eventuality of an item becoming out of stock, we will advise you of the new delivery time prior to placing a back order and you will also be offered the option of an alternative or a refund.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is added.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are processed by our clearing bank directly through their payment gateway.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Warranties
All our products are manufactured to the highest quality, in hi-tech facilities. As such, unlike most online furniture retailers, we are able to offer you a genuine warranty on all our products. A 5 year warranty is offered on most desking and table ranges , unless otherwise indicated on the specific product page. All other products, including made to order products, are warranted for a period related to the usage and structural capability of each product with 1, 2, 3 or 5 year warranties offered. Moving parts are subject to a 2-year warranty. Please contact our sales or customer service team for further information on individual products. All products are warranted against manufacturing defects, except for all moving parts (mechanisms, castors, pedestal drawers) and seating upholstery, which are subject to usage related wear and tear. Just Office Furniture reserves the right not to apply the warranty in cases of inappropriate use or when the product has been tampered with by a third party or interventions by non-authorised personal.

Reaching Us
If you need to reach us, please email us via the contact form, alternatively, you can call on
0845 539 0067 (International +44 0845 539 0067) or
write to us at 341 Euston Road London NW1 3AD United Kingdom

Privacy Policy
Just Office Furniture do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
How will we use your details?
Our offers: Once you have purchased with us, we would like to send you product updates, our latest information and special offers. When you register we will ask you if you wish to receive such information - if you do, simply tick the appropriate box. Alternatively you can always e-mail us with your details and mailing preferences. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf. You can check any information that we are holding about you, or ask any questions about this privacy policy by emailing us on customer-services@just-office-furniture.co.uk .

Returns Policy
Most of our products are delivered in pristine condition, to ensure total satisfaction, please ensure that you inspect your item thoroughly upon delivery. In the eventuality that an item is faulty or damaged, we must be notified within 48 hours of delivery. In such case we will endeavour to replace the item, where possible. If the item you bought is discontinued or non-replaceable you will be offered an exchange option or a refund.In all other cases of returns, the item must be in a sellable condition, in its original packaging and returned within 7 days of receipt, please do not return an item without contacting us first as, in most cases we will arrange the pick-up. Thereafter we will refund you with the selling price minus a 30 + VAT charge for delivery and restocking per chair and 45 + VAT per desk/workstation.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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