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Delivery

Deliveries are made Monday to Friday, typically between 9am and 5pm.


TIME*
for orders placed before 11am
COST
UK Mainland only
OFFICE CHAIRS 3 to 7 working days FREE
OFFICE DESKS**
(except hideaways)
7 to 10 working days FREE
COMPUTER HIDEAWAYS 1 to 4 weeks*** FREE
DESIGN CLASSICS 3 to 5 working days FREE in the London Area (M25)
7 to 10 working days Rest of the UK
Please see cost on product pages
CURVE RANGE Next day delivery
(if ordered by 2pm)
Can ship outside UK
Please call for quotation
MODULAR RANGE Goods will be despatched within 15 working days, excluding panelled doors and drawer fronts Orders over 3 items are delivered free, single pieces are charged at 35 each
CUSTOM PC Chairs ****
Approx. 2 weeks
Non stock item, made to order
(delivered direct from manufacturer)
FREE

* These are our standard delivery times for in stock items, in the eventuality of an item becoming out of stock, we will advise you of the new delivery time and you will be offered the option of an alternative or a refund.

** This also includes home office, glass furniture and storage.

*** Computer hideaways are sometime made to order so they may take 1 to 4 weeks to be delivered.

**** From time to time we work in conjunction with magazines and the national press in order to enhance and promote certain products. In these circumstances additional costs may be incurred which are outside of our usual operating guidelines. 

Other areas

For Ireland, the Highlands and UK islands please call for a quote. Currently, we cannot ship outside the UK, with exception of the Curve Range.

Delivery time

Deliveries are made Monday to Friday, typically between 9am and 5pm. For all furniture (except office chairs), You will receive a phonecall a minimum of 24 hours prior to the delivery date, to confirm which day your order will be delivered. You will not receive a phone call for office chairs as the delivery time is very short (2 to 3 working days). Please note that we are unable to allocate an exact time of delivery.

Drop off point

Unless otherwise indicated, deliveries will be made to a reception or main entrance point of the building.
If you would like more information regarding delivery information, please call our customer service department on 0845 539 0067

Returns Policy

Most of our products are delivered in pristine condition, to ensure total satisfaction, please ensure that you inspect your item thoroughly upon delivery. In the eventuality that an item is faulty or damaged, we must be notified within 48 hours of delivery. In such case we will endeavour to replace the item, where possible. If the item you bought is discontinued or non-replaceable you will be offered an exchange option or a refund.

In all other cases of returns, the item must be in a sellable condition, in its original packaging and returned within 7 days of receipt, please do not return an item without contacting us first as, in most cases we will arrange the pick-up. Thereafter we will refund you with the selling price minus a 15 charge for delivery and restocking.

Your rights to return goods are protected under the EU Distance Selling Directive, which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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